Privacy Policy

Privacy Policy

Effective date: January 18, 2019

Linbrook School (“us”, “we”, “our” or “Linbrook”) operates the www.linbrook.ca website (the “Website”).

This Privacy Policy applies to any personal information (as defined below) that Linbrook collects through our Website. This Privacy Policy informs you of our policies regarding the collection, use, and sharing of personal information and the choices you have associated with that information.

Definition of “personal information”

When used in this Privacy Policy, personal information means “any information about an identifiable individual”. This may include, for example, your name, contact information, email address, or student information such as your son’s name and date of birth. It may also include other types of more technical information such as Website visitors’ IP addresses or browsing history on our Website, but only when this information can identify an individual. Information that is aggregated and cannot be associated with an identifiable individual is not considered to be personal information.

Collection of Personal Information

The collection of personal information relates to information you provide directly to us. In many cases, we collect personal information directly from you when you are interacting with us. For instance:

  • When you complete an application form, we collect your contact information (such as name, email address, postal address, phone number) and student information you provide (such as your son’s name, date of birth, current grade, current school, medical conditions and special interests). We may also collect information you provide about your son’s siblings.
  • When you contact us through the info@linbrook.ca email address, by mail or by phone, we collect the information you provide to us.

Browser, Device and Technical Information

When you visit our Website, we may collect, using electronic means such as cookies, technical information. This information may include information about your visit or usage, including the IP address of your device/computer (which is the number automatically assigned to your device/computer whenever you access the Internet and that can sometimes be used to derive your general geographic area) and which browser you used to access our Website, your operating system, resolution of screen, location, language settings in browsers, the site you came from, keywords searched (if arriving from a search engine), the number of page views, as well as information you entered and advertisements you have seen. You can block the use of cookies by activating the settings in your browser. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to withhold consent, or subsequently block cookies, you may not be able to access all or part of the content of our Website. Additionally, you can disable or delete similar data used by browser add-ons, by changing the add-on’s settings or visiting the website of its manufacturer.

Use of Personal Information

We generally use the personal information we collect for the following purposes, or otherwise as permitted by law or with your specific consent:

  • To process applications;
  • To answer your inquiries;
  • To communicate with you regarding relevant information about Linbrook;
  • To provide customer care and support;
  • To understand and assess the interests, wants and changing needs of Website users with a view to improving our Website and our services;
  • To detect, prevent and address technical issues;
  • To meet legal and regulatory requirements;

Sharing of Personal Information

Linbrook School may share personal information as follows or otherwise as permitted by law or with your specific consent:

  • Service providers: We may hire service providers to perform services on our behalf. This may include, without limitation, a person or an organization retained by Linbrook to perform work on our behalf (e.g., bus company, online education platform). We provide them with a limited amount of information which is necessary in order for them to provide the services required. They are prohibited from using the information for purposes other than to facilitate and carry out the services they have been engaged to provide. These service providers are not permitted to disclose this information to others. Linbrook will strive to protect personal information disclosed to third parties by contractual agreements.
  • As permitted or required by law: From time to time, Linbrook may be compelled to disclose personal information in response to a law, regulation, court order, subpoena, valid demand, search warrant, government investigation or other legally valid request or enquiry. We may also disclose information to our accountants, auditors, agents and lawyers in connection with the enforcement or protection of our legal rights. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful or to law enforcement, in an emergency or where required or permitted by law. We may release certain personal information when we have reasonable grounds to believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves, in accordance with or as authorized by law.

Right to Withdraw Consent

Consent to the collection, use and sharing of personal information may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice; however, without such consent, Linbrook may limit the services or products it is able to provide.

To opt-out of commercial emails, simply click the link labeled “unsubscribe” at the bottom of any commercial electronic communication we send you. Please note that even if you opt-out of promotional communications, we may still need to contact you with important information about your account.

Transfer of Personal Information outside Canada

Personal information may in some cases be transferred outside Canada, for instance through our use of service providers. As a result, you understand that your personal information (or your child’s personal information) will be subject to the laws of other jurisdictions than Canada and may be available without notice to you to foreign government authorities under lawful orders and laws applicable in such jurisdictions. Regardless of the company or person who processes your information and where it is processed, we will take steps to protect your information in accordance with applicable data protection laws and this Privacy Policy.

Analytics

We use Google Analytics to monitor and analyze the use of our Website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.

Security of Personal Information

The security of personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

Retention

Personal information will be retained only as long as necessary for the fulfilment of the purposes for which it was collected and for which consent was received, unless otherwise authorized or required by law.

Access and Correction

You may access and update your personal information or your child’s personal information by contacting us using the contact information detailed in the “Contact Information” section below.

Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Website is not meant to be used by anyone under the age of majority in the jurisdiction where they reside. We only knowingly collect personal information about children when provided by their parent or guardian. If we learn we have collected or received personal information from a child where parental authorization was required, we will delete that information. If you believe we might have any information from or about a child where we should have obtained parental consent, please contact us using the contact information detailed in the Contact Us section below.

Changes to this Privacy Policy

Linbrook will review and update its policies and procedures as required to keep current with rules and regulations, new technologies and standards. Our Privacy Policy may therefore change from time to time. We will post any privacy policy changes on our Website and, if the changes are significant, we will provide a more prominent notice.

Contact Us

If you have any questions about this Privacy Policy, please contact us through one of the following methods:

  • By email: info@linbrook.ca
  • By phone number: (905) 844-2697
  • By mail: Linbrook School, 1079 Linbrook Road, Oakville, ON L6J 2L2
Linbrook